Privacy Policy
Effective Date: January 4, 2026
Overview
This Privacy Policy applies to the collection, use, sharing, and protection of personal information when you visit and use modearo.com.
By using this service, you agree to this Privacy Policy and our Terms of Service.
Information We Collect
We may collect the following types of information:
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Account and Order Information: Name, email address, shipping address, order details, after-sales communication.
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Payment Information: Payment status and transaction identifiers (we do not store full card numbers).
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Device and Usage Information: IP address, browser type, pages visited, visit time, and device identifiers.
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Cookies and Similar Technologies: Used for login, shopping cart, preferences, and statistical analysis.
Use of Information
We use the information for:
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Processing orders, deliveries, and after-sales services
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Providing customer support and communication
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Preventing fraud, enhancing security, and ensuring compliance
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Operational analysis and improving user experience
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Sending marketing information (if you subscribe or have not opted out) (You can unsubscribe at any time)
Cookies Information
You can manage or disable cookies in your browser settings. Disabling cookies may prevent certain features (such as shopping cart/login) from functioning properly.
Cookies and Third-Party Analytics
We use third-party analytics tools (such as Google Analytics, Meta Pixel) to analyze website traffic and user behavior. You can control whether to accept cookies and opt out of ad tracking through your browser settings. We do not sell or share your personal information with unrelated third parties. If you do not want us to track your behavior using cookies, you can block cookies through your browser settings. You can also opt out of ad targeting for Google Analytics or Meta Pixel via the ad opt-out link.
Information Sharing
We may share necessary information in the following situations:
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With fulfillment and logistics service providers (carriers) to share delivery-required information
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With Stripe (payment processing provider) to share payment processing-required information
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With technology service providers for website hosting, data analysis, and customer support
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As required by law or to protect the safety and rights of us and our users
User Rights
Users have the right, under applicable law, to access, correct, and delete their personal data.
Data Retention
We will retain your personal information only for the period necessary to fulfill the purposes outlined in this policy, or as required by law.
Data Security
We take reasonable technical and managerial measures to protect your information. However, internet transmission and electronic storage cannot guarantee absolute security.
Children’s Privacy
This service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is found, please contact us for deletion.
Your Rights
You may request access to, correction of, or deletion of your personal information (except where required by law or for business purposes), and you can unsubscribe from marketing communications at any time.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page and, when necessary, notified via site prompts or emails.
Contact Us
For assistance, please visit our “Contact Us” page.
Phone Number: +1 (235) 202-2434
Email: info@modearo.com
Customer Support Hours: 24/7 Customer Support (available year-round).
We typically respond to your inquiries within 24 hours and are committed to resolving your issues promptly. Even outside of business hours, our customer support team will arrange follow-ups as soon as possible to ensure you receive full support.
For urgent issues or fast responses, you can contact us at any time, and we will prioritize your request.