Effective Date: January 10, 2026
Overview
This Privacy Policy applies to your access to and use of modearo.com, and explains how we collect, use, share, and protect your personal information.
By using this service, you agree to this Privacy Policy and our Terms of Service.
Information We Collect
We may collect the following types of information:
Account & Order Information
Name, email address, shipping address, order details, and after-sales communication records.Payment Information
Payment status and transaction identifiers (we do not store full card numbers).Device & Usage Information
IP address, browser type, pages visited, access times, and device identifiers.Cookies & Similar Technologies
Used for login, shopping cart functionality, preferences, and analytics.
How We Use Your Information
We use your information to:
Process orders, shipping, and after-sales services
Provide customer support and communication
Prevent fraud and enhance security and compliance
Conduct operational analysis and improve user experience
Send order-related notifications only; marketing communications require subscription (you may unsubscribe at any time)
Cookies Policy
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features such as shopping cart or account login.
Cookies & Third-Party Analytics
We use third-party analytics tools such as Google Analytics and Meta Pixel to analyze website traffic and user behavior. You may control cookie acceptance and opt out of ad tracking through your browser settings.
We do not sell or share your personal information with unrelated third parties. You may also opt out of advertising tracking through the opt-out options provided by Google Analytics or Meta Pixel.
GDPR & COPPA Compliance
GDPR Compliance
To comply with the General Data Protection Regulation (GDPR), we ensure that users have the right to access, correct, and delete their personal data, and we process personal data only when necessary.
Legal Bases for Data Processing:
Contract Performance: Data is required to process orders, shipping, and after-sales services
Legitimate Interests: Fraud prevention, security enhancement, and service improvement
Consent: Marketing communications are sent only with your consent
Your Rights Under GDPR:
Right of Access – Request a copy of your personal data
Right of Rectification – Correct inaccurate personal data
Right of Erasure (“Right to Be Forgotten”) – Request deletion of personal data unless legally required to retain it
Right to Data Portability – Request your data in a structured, commonly used, and machine-readable format
Data Retention Limitation – Data is stored only as long as necessary or as required by law
Data Protection Officer (DPO):
For any data protection inquiries, please contact info@modearo.com.
COPPA Compliance
We comply with the Children’s Online Privacy Protection Act (COPPA), which protects the privacy of children under 13.
This service is not directed to children under 13
We do not knowingly collect personal information from children
If we discover such data has been collected unintentionally, we will delete it immediately
If collection is required, parental or guardian consent will be obtained in advance
Information Sharing
We may share necessary information only in the following circumstances:
With fulfillment and logistics providers for shipping
With payment processors for transaction handling
With technical service providers for hosting, analytics, and customer support
When required by law or to protect the safety and rights of users and our company
Users have the right to access, correct, and delete personal data in accordance with applicable laws.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Data Security
We implement reasonable technical and organizational measures to protect your information. However, internet transmission and electronic storage cannot be guaranteed to be completely secure.
Children’s Privacy
This service is not intended for children under 13 years of age. If personal data related to a child is discovered, please contact us so we can remove it promptly.
Your Rights
You may request access to, correction of, or deletion of your personal information (except where retention is required by law or business needs). You may also unsubscribe from marketing communications at any time.
Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page and, where appropriate, communicated via on-site notices or email.
Contact Us
For assistance, please visit our Contact Us page or contact us directly:
Phone: +1 (235) 202-2434
Email: info@modearo.com
Customer Service Hours: 24/7, year-round
We typically respond within 24–48 hours and are committed to resolving your concerns promptly. Even outside regular hours, our support team will follow up as soon as possible.
For urgent matters, please contact us at any time—we will prioritize your request.