Q: Can I cancel my order before it is shipped?
A: You may cancel your order before it is shipped by contacting our customer support. Once the order has been shipped, we cannot cancel it, but you can request a return or exchange according to our return and exchange policy.

Q: How can I cancel my order?
A: To cancel your order, please contact us as soon as possible via email at info@modearo.com or by calling our customer service at +1 (235) 202-2434, providing your order number. We will do our best to assist you in canceling your order.

Q: Can I cancel my order after it has been shipped?
A: Once the order has been shipped, you cannot cancel it. Please refer to our return and exchange policy for further assistance.

Q: Will I be charged a cancellation fee?
A: No cancellation fees will be charged if the order is canceled before it is shipped.

Q: Return and Exchange Policy
A: If you wish to return or exchange an order after it has been shipped, please refer to our return and exchange policy. All returns and exchanges will be processed after the returned items are received and inspected.