Q: Can I cancel my order before it is shipped?
A: You can cancel your order before it has shipped by contacting customer support. Once the order has been shipped, we will not be able to cancel it, but you can initiate a return based on our Return & Exchange Policy.

Q: How do I cancel my order?
A: To cancel your order, please contact us as soon as possible via email at info@modearo.com or by calling our customer support at +1 (235) 202-2434, providing your order number. We will do our best to assist you with the cancellation.

Q: Can I cancel my order after it has shipped?
A: Once the order has shipped, you will not be able to cancel it. Please refer to our Return & Exchange Policy for further processing.

Q: Will there be any cancellation fees?
A: We do not charge any cancellation fees if you cancel the order before it has been shipped.

Q: Return and Exchange Instructions
A: After your order has been shipped, if you wish to return or exchange the item, please refer to our Return & Exchange Policy. All returns and exchanges will be processed once the returned item has been received and inspected.